You are here

Checked & Trusted by Flight Centre


In this crazy world of lockdowns, social distancing and pandemics, we know that there's never been a better time to launch our Checked & Trusted programme – part of 'Our Promise' during COVID-19 – to ensure all our customers can book with confidence and feel safe when travelling. 

Our Checked & Trusted Airlines

We've selected a group of airlines who fall into our ‘Checked and Trusted’ range (we won’t just book you on any old airline!). To qualify for the programme, we’ve trawled through these airlines’ policies to ensure they have the necessary standards in place. In plain English below, this means:

1. We’ve checked to ensure airlines are enhancing their cleaning procedures. This means confirming that regular cleaning and disinfection of surfaces is carried out, with particular attention to high-touch areas, such as door handles, armrests, buttons and plastic trays.

2. We’ve checked that all airlines will provide the necessary PPE to their employees (face masks as a minimum) to ensure you feel protected throughout your journey.

3. We’ve checked to ensure all airlines will require passengers to wear face masks while onboard.

4. We’ve checked that airlines will minimise direct contact between crew and customers. Electronic processes such as mobile check-in, self-service bag tagging, and non-contact boarding will be encouraged and offered where possible.


Our Checked & Trusted Airlines Grid

We have worked closely with our airline partners to understand the type of travel experience you'll receive at the airport and when flying. We chat to these airlines all the time, and can help you understand areas you might be worried about, as well as answering any of your frequently asked questions, such as ‘What’s it like in the airport?’, ‘What’s it like on the plane?’ and ‘How have the onboard cleaning procedures, cabin services and meal offering changed?’ 

And, when you're ready to book, your friendly Travel Consultant will have more detailed information to share, so you're fully prepared for your trip. This will include advice on whether you're expected to wear PPE in your hotel, how room service will operate, and what measures airlines are taking. 

This is why you can place your trust in Flight Centre.


Chat to our Lovely Travel Consultants About Planning Your 'Checked & Trusted' Trip

Flight Centre’s Travel Consultants really know their stuff when it comes to creating bespoke itineraries. Get in touch below, and let us tailor-make it easy